Accessibility

Accessibility

On this page you will find information about the accessibility of the network and the website. If you have difficulty understanding or using the site, you will also find some useful information presenting the main functions of the Lignes d'Azur site.

Paragraphes

BUS

Most of the network's buses are accessible to People with Reduced Mobility and some have a retractable pallet and low floor. Each vehicle has a space reserved for people in wheelchairs and seats reserved for people with reduced mobility.

Nearly 800 stops in Nice have been fitted out by the Nice Côte d'Azur Metropolis to provide greater accessibility for people with reduced mobility. The platforms have been specially widened to 3.50 m and raised to 21 cm to facilitate access to the bus. Pedometer strips and floor markings indicate the boarding and alighting areas for the visually impaired and people with reduced mobility.

On the bus and tram timetables, a PRM pictogram indicates stops that are accessible to people with reduced mobility.

TRAM

Equipped with an integral low floor located at the same level as the station platform, the tram is fully accessible and guarantees access to the train without having to climb any steps. This direct access is further enhanced by extra-wide doors marked with the pictogram.

The station's facilities have also been designed with your safety in mind: spacious platforms, gently sloping platform access ramps, adapted lighting, lowered ticket machines, illuminated scrolling strips and podotactile strips.

Braille signs indicate the name of the station and the direction of the line. It is positioned just above the screen of each of the automatic ticket machines installed on the platforms of the tramway line stations.

Inside the trams, the stations are announced by sonals (sound announcements made by the artist Michel Redolfi) and on information screens.

All trams (33 and 44 meters long) comply with current accessibility standards:

TFT information screens announcing the next stop instead of scrolling banners

  • Button on the access doors (repositioned according to the new height standards)
  • PRM call button inside the train
  • Larger side and front weathervanes
  • Intercom system
  • Reserved spaces for PRM and priority persons
  • Visible identification of the 44 metre trains by a yellow adhesive on the front

COMMERCIAL AGENCIES AND PARCAZUR

All Lignes d'Azur sales offices are accessible and equipped to accommodate people with reduced mobility.

  • Espace Mobilités (access by tram line 1 & 2: Jean Médecin stations): open Monday to Friday from 7.30am to 7pm and Saturday from 8.30am to 3pm
  • Jean Jaurès (access by tram line 1: Garibaldi or Cathédrale Vieille-Ville stations): open Monday to Friday from 7.30am to 7pm and Saturday from 8.30am to 3pm
  • Cagnes-sur-Mer: open Tuesday to Friday from 9am to 12pm and from 2pm to 5.30pm
  • Carros: open Monday and Wednesday from 9am to 12pm and 2pm to 5.30pm

The Parcazur park-and-ride facilities are accessible to PRMs and also have reserved parking spaces, details of which are given in the table below. The Henri Sappia Parcazur has PRM spaces protected by hoops, which ensures that the reserved spaces are available.

 Details of available PRM spaces:

  • Henri Sappia car park: 765 spaces including 20 PRM spaces
  • Charles Ehrmann car park: 628 spaces including 13 PRM 
  • Parcazur Carras - Les Bosquets: 241 places including 12 PRM
  • Parcazur Vauban: 113 places including https://adminlignesdazurprod.dev-ssl.e-bizproduction.com/en/node/96 places
  • Parcazur Palais des Expositions: 386 places including 11 PRM places
  • Parcazur Pont Michel: 260 places including 6 PRM places

 

Mobil'Azur

The on demand public transport service for people with reduced mobility.

Mobil'Azur is a public transport service on demand for people with reduced mobility. It operates on the basis of prior reservation for a "door-to-door" journey. Its price is fixed at €1.50 per journey or €10 from 10 journeys.

This service is available for a high density area of the Metropolis on the one hand, and for the Haut-Pays on the other:

  • Mobil'Azur City: provides services to the 30 most urban communes of the Metropolis: Aspremont - Beaulieu-sur-Mer - Bonson - Cagnes-sur-Mer - Cap d'Ail - Carros - Castagniers - Colomars - Duranus - Eze - Falicon - Gattières - Gilette - La Gaude - La Roquette-sur-Var - La Trinité - Lantosque - Le Broc - Levens - Nice - Saint-André-de-la-Roche - Saint-Blaise - Saint-Jean-Cap-Ferrat - Saint-Jeannet - Saint-Laurent-du-Var - Saint-Martin-du-Var - Tourrette-Levens - Utelle - Vence - Villefranche-sur-Mer.
  • Mobil'Azur Proxi: provides services to the Vésubie and Tinée valleys, with feeder services to the regular urban or suburban lines of the Nice Côte d'Azur metropolitan area.

To register, contact Mobil'Azur on 0 805 20 06 06

For more information: www.mobilazur.org

 

Access 06

Substitution transport for ZOU bus lines in the Alpes-Maritimes

Access'06 is a dedicated service that replaces interurban lines that are not accessible to disabled people.
Registration and reservation on the toll-free number 0 800 06 01 06

For more information: https://www.maregionsud.fr

 

Navigation in the site

This site offers several features that allow all users to navigate easily.

The main logo

On all the pages, the site's logo displayed in the banner allows you to return to the site's home page with a single click.

The breadcrumb trail

On all the pages of the site (except the home page), a breadcrumb trail is displayed at the top of the main content.
This breadcrumb trail allows you to locate yourself in the tree structure of the site.
It shows you the path taken from the home page to the current page and also allows you to go back up the site tree via links.

The site map

On all pages, a site map is accessible via a link in the footer.
This site map allows you to have an overview of the site's tree structure and to directly access the section or page of your choice.

The search engine

On all pages, a search engine is available in the banner.
When you make a search, this search engine lists the pages of the site that best correspond to your expectations.

The "Top of page" link

A "Top of page" link is available at the end of each page.
This link allows you to quickly find the main menu and the breadcrumb trail.

Features offered by your browser

In addition to the aids available directly on the site, the site has been designed to allow your browser to take full advantage of its own functionalities.

Enlargement of the font size

On all the pages of the site, you have the possibility to enlarge the font size.

If you are on a PC, use the key combination Ctrl + + to enlarge the font size. The key combination Ctrl + - allows you to reduce the size of the characters.

Successive presses of these keys allow you to increase or decrease the font size in increments.

Note also that the key combination Ctrl + 0 (the number "zero") allows you to return to the default text size.

Mac users, simply replace the Ctrl  key with the Cmd key in the above combinations to perform the same actions.

Keyboard navigation

This site has been designed to allow keyboard navigation on all pages.

In most cases, you only need to press the  Tab key on your keyboard to navigate successively from one clickable element to another clickable element in the page.

Conversely, if you want to go backwards in the reading direction, use the Shift + Tab key combination.

Bookmarking

Keyboard users, you have the possibility to bookmark any page.

To do this, go to the desired page, then press Ctrl + D on your keyboard if you are on a PC, Cmd + D if you are on a Mac.

Website accessibility

What is web accessibility?

An accessible website is one that allows all Internet users to access its content without difficulty, including people with disabilities who use specialized software or hardware.
An accessible site allows for example to:

  • Navigate with voice synthesizers or Braille displays (particularly used by blind or visually impaired Internet users).
  • Customize the display of the site according to your needs (enlarging characters, changing colors, etc.).
  • Navigate without using the mouse, with the keyboard only or via a touch screen.
  • And so on.

Level of accessibility of the site

This site was created and is updated in accordance with W3C standards and the AcceDe Web accessibility guidelines.
In particular, it respects the following accessibility criteria:
 

  • Style sheets are used to manage the layout of the site.
  • The main language of the pages is declared.
  • The pages of the site have a unique and precise title.
  • The titles of links and buttons are explicit (understandable by nature).
  • Images that require it have a replacement text.
  • Section titles structure the content of the pages.
  • Forms are accessible.
  • The site can be used with the keyboard only.
  • A "Content" avoidance link is available on all pages of the site.
  • The texts are not justified.
  • It is possible to increase the contrast by a dedicated option in the menu
  • It is possible to stop the automatic refreshment of the data (timetables) by a dedicated option in the menu
  • It is possible to deactivate the map with a dedicated option in the menu

Contact us

If you think that the site is not in conformity with one or several criteria of the R.G.A., do not hesitate to contact us so that the accessibility of the site is corrected.

In the Contact form, describe in a few words the problem of accessibility encountered, do not forget to indicate the address of the page concerned.

You will find in the site downloadable documents in Acrobat P.D.F. format.

To read these files, you can use your browser or a dedicated software Acrobat Reader that you can download from the Adobe website: download Acrobat Reader.

You can also transform the PDF files into the classic HTML format by using Adobe's online conversion engine. To do this, copy the address of the link to the file in PDF and paste it into the field provided for this purpose in the conversion tool: online conversion tool.

To download a route sheet or the timetable of a line, you can click on the "..." button at the top of the screen in question and then click on "Print / Download". 

The pages of the site are designed to print properly on your personal printer.
The printing is optimized for the standard page size (A4).

For best results, your browser's printing should be set to "Fit to page" or "Fit to page". Most browsers default to this option.

To check the print setting, go to the menu under Print or use the keyboard shortcut Ctrl P.
Firefox: The standard Print feature does not offer a setting. Use the Print Preview instead.

To print a route sheet or the timetable of a line, you can click on the "..." button at the top of the screen in question and then click on "Print / Download". 

The route calculator compares the environmental impact of the proposed trip with that of the same trip made by car.

The calculation of CO2 production is based on the distances traveled by each mode and the average carbon production coefficients per mode of transport GeqCO2/passenger.km

GeqCO2: gram of CO2 equivalent

Coefficients used per mode of transport

  • Car: 86.9 kg CO2 eq.
  • Tramway: 1.2 kg CO2 eq.
  • Subway: 1.42 kg CO2 eq.
  • Train: 3.87 kg CO2 eq.
  • TER: 3.87 kg CO2 eq.
  • TGV : 55.9 kg CO2 eq.
  • Bus : 55.9 kg CO2 eq.
  • Coach : 25.16 kg CO2 eq.

The coefficients for cars, buses, streetcars and metros are based on work carried out by the French Environment and Energy Management Agency (ADEME), in consultation with representatives of French public transport operators. These coefficients are used in particular by the ADEME eco-calculator.

As ADEME's work has not defined a reference coefficient for the Bus mode, Cityway proposes to use the same coefficient as for the Bus.

The TER and TGV train coefficients are those established by the SNCF, which uses these coefficients for its eco-comparator. 

The coefficients used are only averages: recent cars pollute less than older cars, it is the same for buses, coaches or trains... The carbon ratio should therefore only be considered as an indication of the order of magnitude of the carbon savings made by using public transport - bearing in mind that significantly different results could be obtained for the same journey depending on the calculation assumptions used.

The public transport (PT) distances are calculated as close as possible to the actual route by adding the distances of each of the stop-to-stop sections.

The distances for private cars are calculated from the road graph.

See the ademe.fr website.

S.N.C.F. website: L’information CO2 décryptée pour vous

Find below some tips on how to use the site's route planner as efficiently as possible. Particularly interactive, the latter allows you at any time to : 

  • change the search criteria
  • view the alternative routes
  • modify your departure and arrival points on the map and immediately obtain a new result

Departure and arrival

To indicate the place of departure and arrival you can use the input fields or click directly on the interactive map.

Specify the desired date and time for your trip.

If you are registered in the member's area, you can use your favorite places to indicate your departure or arrival place: go to the page My account.

For the same entry, the database can propose stops, addresses and points of interest (categorized places).

Indicate your preferences

By default, the "fastest" route is proposed. However, you can run a recalculation in "fewer changes" mode, which in some cases can simplify the trip by only slightly increasing the total time.

The site looks for public transport solutions corresponding to the search criteria entered (such as departure time or with the least number of changes).

You can modify the walking parameters, by clicking on the "..." button and then "Route options" such as the maximum distance desired in the route or the estimated speed.

Consult the results

Each route proposal appears as a button including :

  • the modes and lines of transportation to be used,
  • the number of changes,
  • the walking time,
  • the duration of the trip
  • departure and arrival times.
     

Clicking on the button, you will unroll its content: a roadmap, a map and various useful features (printing, downloading P.D.F., adding to the agenda, sharing on social networks...) grouped in the "..." button.

To search for the schedules of a line

  • In the "Schedules" tab on the home page, enter the name or number of the line you are looking for
  • You can also go to the Schedules page which lists all the lines in the network. 

Among the lines proposed, select the line that corresponds to your search and the line's timetable will be displayed. This is a timetable that is automatically formatted and uses the same database as the route planner.
Select the direction ("To" button), the date (which by default is the current day) and the time you want. The timetables are then updated. Move with the arrows to go to the next, previous, first or last schedule of the day.

To access only the timetable of the stop you are interested in, click on the stop in the list.

The line timetable allows you to access the functions described below:

  • Download / Print the timetable
  • Share the timetable on social networks
  • Report a problem (which gives access to the contact form)
  • Add the line to your favorites
  • Consult the current traffic information on the line

To directly access the schedules of a stop, enter the name of a stop in the corresponding field on the home page (Schedule tab) or on the Schedule page.

Select the desired stop from the list.

If several lines serve the requested stop, select the line of your choice to access the timetable of the desired stop.

After selecting the line, the timetable of the line's passages at this stop is displayed. From this page you can : 

  • consult the current traffic information on the line
  • consult the next departures at the stop
  • specify the direction you are interested in
  • specify the date you are interested in
  • access the schedules of other lines passing by the stop
  • access the timetable and map of the line
  • print the timetable
  • download the PDF version of the timetable
  • report a problem
  • search for a route to or from the stop
  • add the stop to your favorites
  • share on social networks or by e-mail